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BPO and CX Industry

BPO and CX Industry tips, guides and resources

  • What is recruitment process outsourcing and how does it work? A complete guide

    by Andy Nguyen August 20, 2018

    Finding and keeping excellent remote employees is one of the biggest assets to any business. Don’t believe it? Andy NguyenAndy is a technology & marketing leader who has delivered award-winning and world-first experiences.

    Read more
  • How to hire a rockstar virtual assistant in India: Tips + tricks

    by Andy Nguyen May 29, 2018

    Are you feeling rundown by the mundane tasks at work? Do you wish you had someone to help you answer emails, book tickets, and run simple operations at your company? Andy NguyenAndy is a technology …

    Read more
  • 5 digital marketing agencies explain how they maximize profits with outsourcing

    by Rob Rawson November 24, 2017

    We interviewed five agency owners in the areas of digital marketing, SEO, web design and development that use our software. Rob RawsonRob Rawson is a co-founder of Time Doctor which is software to improve work …

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  • 12 ways an agency can be more profitable

    by Greg Digneo October 6, 2017

    When it comes to growing a business, size isn’t always the biggest indicator of success. Greg DigneoGreg Digneo writes for TimeDoctor.com, a time monitoring and productivity monitoring software designed for tracking hours and productivity of …

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  • Outsourcing trends: what to expect

    by Greg Digneo February 18, 2016

    Here at Time Doctor, we’ve become obsessed with outsourcing. It’s how we’ve managed to grow our business from a two person, intercontinental company, to a fast growing startup of 50 people. Greg DigneoGreg Digneo writes …

    Read more
  • What are the best options for setting up an office in the Philippines?

    by Rob Rawson May 8, 2015

    With Staff.com and Time Doctor, I have over 50 staff working in our business in 9 different countries. I’ve decided not to go down the route of setting up an office in one location. Instead …

    Read more
  • The complete guide to hiring a customer support person in the Philippines

    by Rob Rawson April 21, 2015

    With our Time Doctor team, we are completely remote. We have over 58 team members in 9 countries around the world. Rob RawsonRob Rawson is a co-founder of Time Doctor which is software to improve …

    Read more
  • 5 outsourcing mistakes that have cost me over $10,000

    by Liam Martin October 2, 2014

    Self-inflicted wounds. That’s what cost me over $10,000 in outsourcing mistakes. Liam MartinLiam Martin is a serial entrepreneur, co-founder of Time Doctor, Staff.com, and the Running Remote Conference, and author of the Wall Street Journal …

    Read more
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Time Doctor Blog
  • Blog home
  • Product
    • Features
    • Pricing
    • Integrations
    • Employee monitoring software
    • Time tracking
    • Employee attendance tracking
    • Workforce analytics
  • Solutions
    • BPO & KPO
    • Remote teams
    • Contact centers
    • Agencies
    • Technology companies
  • Try it free →