We all feel the pressures of “speeding up” and are often being told to “optimize our productivity” and “maximize our efficiency”. But how are we supposed to meet all of these demands? All these pressures …
Carlo Borja

Carlo Borja
Carlo Borja is the Content Marketing Manager of Time Doctor, a workforce analytics software for distributed teams. He is a remote work advocate, a father and an avid coffee drinker.
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When you are part of a great team, going to work in the morning feels joyous and exciting. There is a special feeling when your teammates are working towards the same goal as you – …
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It’s obvious to see that an organization benefits when its employees are working together synergistically. Good teamwork helps to build morale in the workplace, Carlo BorjaCarlo Borja is the Content Marketing Manager of Time Doctor, …
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Accurate timekeeping offers multiple benefits for your business. It helps teams be productive and prevents loss of time and money due to inefficient planning. And once you have a timekeeping system in place, the next …
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Contractor timesheet templates are a simple way to track a contractor’s working hours. Since contractors usually don’t work set hours each day, timesheets can help you record their work hours and pay them accordingly. And …
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Tracking the number of hours your employees work is essential to measure their productivity and overtime hours. It also comes in handy when you have to pay employees based on billable hours. But how do …
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A call center policy is a document that defines standard guidelines for working at a call or contact center. It sets out the rules regarding employee attendance, breaks, electronic device usage, and more. Here’s a …
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If you operate a call center, whether it’s a start-up or an established business, you need to have certain call center policy and procedures. Developed with the help of relevant subject matter experts, it helps …